Our Learning Guarantee
At Swiss French School, we know that learning a new language is an investment of time, money, and energy. That’s why we offer a unique guarantee: if you don’t reach your defined French level goal within the agreed time, we’ll extend your course at no extra cost.
This means that when you learn with us, you’re not just hoping to progress, you’re backed by a proven method and a school that’s fully committed to your success.
What We Guarantee
When you enroll in a Standard Membership or a Lite Membership (in person, online, or hybrid), we’ll help you reach your learning goal through a structured, personalized program.
You’ll start with a defined French level, and we commit to helping you achieve at least 80% progress toward your target level within the timeframe agreed upon in your contract.
Didn’t reach your goal?
No worries. If you’ve followed the program and still don’t reach the target level, we’ll extend your course for free, until the learning goal is achieved (max. 50% of the original course duration).
What are the conditions?
To activate your guarantee, you simply need to:
Follow the learning pace:
- Standard Membership: complete 1 learning unit per week
- Lite Membership: complete 1 unit every 2 weeks
Participate in evaluations:
- Self-assessments are included in each unit
- “Échanges” (teacher-led classes): 4 per level
Optional extras (not required):
- Workshops and Social Club activities are included in your membership but don’t count toward the guarantee.
How to claim your guarantee
At the end of your course, if you haven’t reached your target level:
- Present your signed guarantee certificate
- Show proof of membership payments
We’ll extend your access to the course free of charge, up to a maximum of 50% of the original contract length.
Questions?
We’re happy to walk you through the details of our guarantee. Contact us, one of our language consultants will get back to you within 24 to 48 hours.
Prefer to speak in person? Visit one of our centres and ask directly during your free consultation, we’ll be glad to assist you!
